Frequently Asked Questions

Do you charge for a kitchen design?
    When you bring us your plan, we will provide you with an estimate based on that
plan and the style cabinet you select.  If our price is within your budget, we will take a $400
non-refundable deposit that will be applied to your order.  We will field measure your
location and share with you our drawings and renderings.

Can I change my design?
    Of course you can change your design... but you will be limited to three revisions before
we have to bill you an hourly design fee.

What is the lead time?
    Lead time depends on the line of cabinet selected.  A good rule of thumb is 3-5 weeks.

Are the cabinet sizes flexible?
    We have the ability, depending on the line of cabinets you select, to be very flexible with
sizing and design of a cabinet or door.  For the rare instances where you require full custom,
our 25,000 s.f. Malden, MA facility can built anything you desire with the experience of
almost 30 years behind us.

Do I need to hire a contractor?   
    Most people will hire a contractor to do the demolition of the existing, patching any walls
and preparing the area for the new cabinets.  We will install the new cabinetry.  We do not
do electrical work, we do not move or install appliances, we do not do plumbing or flooring.
Most of the time a contractor will coordinate the installation of the cabinetry with any
electrical, plumbing, wall or condition work that will need to be done.

How long from start to finish?
    Once we have your layout signed off, we will order cabinets.  Within a day we will have a
delivery date ranging from 2-6 weeks.  When the cabinets are delivered, installation is
typically a day or two depending on the size and complexity of the project.  If you are
ordering granite tops, our granite team will template the day after the cabinets are put in.
From that point, your new granite tops are manufactured and installed within 2-3 weeks.

What are the payment terms?
    When you place your order, we take a 50% deposit.  The balance of the project will be due
upon cabinet delivery to your site.  We accept credit card payment, certified check or cash.

Where do you deliver?
    We will deliver and install within the New England area, however we do not limit ourselves
to any specific region.

Can I contact you to ask a specific question?
    Click on THIS LINK and an email page will open so you can ask anything else you like.